Training and Workshops for Small Business
With technology constantly changing, it can be hard to keep up. We want to empower you to make the most of technology and stay safe while doing it.
Our training options
1-2-1 training and support
Information technology is critical for 21st century business, but it can only be put to use if you know what it can do and how to do it. We can help!
- Core computer skills for business users
- Industry-specific and specialised software training
- Online marketing platform usage for small businesses
- Business usage of core office applications
- Anything you need help with
Online webinars and workshops
Tech offers your business new opportunities - and threatens new dangers - every day. We're here to make sure you understand both. Our class offerings can help you ask the right questions about how tech can accelerate your business.
- Cloud Computing 101: What "The Cloud" Is, Why It's The Future Of IT, And Why You Should Care
- Information Security: The Future Of Your Identity Online
- Free As In Freedom: Why YOUR Business Should Use Free Software Rather Than Commercial Products
- More to come - watch this space!
Why you'll love learning with us
Training provided on-site or remotely
Instead of going to a classroom or training center, you can do your learning right at your own desk. Learning research actually shows that our brains localize information using the physical setting as part of the context, so this makes it more likely that you'll be able to use what you learn. We can send a trainer to your home/office or we can do training remotely (these days, this is by far the more popular option). All you need is internet access to get computer tutoring from us!
Judgment-free zone
Feel like you're one of those people who just "doesn't understand technology"? That's probably because it's never been explained to you in a way that works for your brain. People who have been immersed in tech their whole lives and people who watched it take over their world understand it differently. Training has to be geared to the level of tech immersion of the learner. Just by wanting to learn, you can be assured that your questions aren't "dumb questions". We'll never make you feel like you shouldn't have to be taught what you want to learn.
Flexible, personalised approach
Not everyone has the same questions, and not everyone learns the same way. With our training, you'll get to learn what you need to know, and we'll make sure to find the way of communicating it that lets you remember it. Knowledge really is power, but only if you can pull it out of your brain as needed. We'll figure out what you need to really internalize the tech you want to understand and use. Tech can't help your business grow if you're too intimidated to use it!
Follow up questions welcomed, any time.
We're in the business of making tech work for our clients. That's what we do here. It's not bounded by the end of appointments or classes. If learners have questions after training sessions or classes, we're prepared to answer them, whenever they're asked. Your business doesn’t end when your business hours do, and neither does ours.
Tech = productivity
To quote tech writer Daniel Miessler: “In the 21st century, all companies are tech companies.” Productivity depends on and requires tech tools, and knowing which is the right tool for your workplace tasks and how to use those tools can be the difference between making and losing money; between increasing the value of every hour and wasting time. Learn what you need to know about the tools you need to use to do business today.
Potect yourself online
What you don't know can hurt your business - and eventually, it will. Ransomware, online scams and other threats depend on ignorance of proper 'safe computing' procedures to find victims. Knowledge isn't just power - it's also safety. Get the information you need to be safe doing business in an always-on, always-connected world.
Improve your workflows
Information technology has irreversibly transformed the way business is done. Tech tools exist for literally every aspect of work for any business in every industry, but if you don't know about them or how to use them, they can't help you. Get the best that tech has to offer - and avoid gimmicks and tools that won't actually help your business.
Renee, Owner of Thermography Center of Sonoma County
"My partner and I have been working with Eric for the past few weeks, as he's been upgrading our company computer system. He has been patient, professional and attentive as we have navigated the inevitable learning curve that comes with newer and more powerful technology. He is also skilled at explaining very technical processes and solutions in layman's terms.
Being a small local business, we've never had the luxury of an IT department before, and now we do! Eric jumps onto our computer whenever we have an issue, and within minutes, it's fixed. I'm so happy I no longer have to spend hours on hold, waiting to talk to someone who may or may not help at all! I would recommend Eric's services to anyone; he truly knows his stuff."
Tim, Founder of New Paradigm Marketing Group
"Eric is an extraordinarily knowledgeable IT professional. He helped me when Windows 10 suddenly started misbehaving, which threw a major wrench into my production schedule as a website designer and marketing professional. I could not afford to be without a computer for days, and Eric’s response was immediate. He had my computer back at the beginning of the next business day, and everything was working as it should.
I have also had the opportunity to watch Eric present on technology, and have heard other business people speak about their experiences with his services. It was all top notch. I highly recommend him!"
Robyn, Founder of Code for Community
"Eric configured my work laptop for me and I couldn’t be happier with the result. As a web developer I am fairly tech savvy and comfortable with using computers. That being said, my computer was annoying to use in all the standard ways, and these small annoyances really sapped my energy. Sending my computer to Eric was like sending a Toyota to the mechanic and getting a Tesla back in return; same device, but a totally different experience. Eric anticipated all of my needs, and solved every single annoyance (down to copying and pasting!), delivering a truly custom experience that has made my computer an enjoyable productivity booster rather than a cumbersome beast to be tolerated."
Diana, Home User
"Eric has been very helpful in keeping me up-to-date and efficient with my use of new software and applications. He is very good at explaining the benefits of using certain tools, and he uses clever metaphors to help me understand how things work. It is this understanding and trust that has allowed me to embrace change and new ways of doing things. He has also been helpful in resolving any hardware issues I have encountered along the way."
Donna, Owner of Donna DeClutter Professional Organizing
"Eric Ribner from Metamorphosis IT Solutions is a super-star IT provider! Whether he is setting up a new network or trouble-shooting, he quickly assesses the situation and provides the smartest solutions. He's pleasant to work with and his rates are very reasonable. I highly recommend him."
